Program Associate Job Opening
FVAP is seeking a Program Associate to join our exceptional and dynamic team in Oakland, California, for a significant role in support of social justice. We value diverse experiences and backgrounds. FVAP’s clientele is very diverse, and we serve individuals and advocates throughout the state, including rural, suburban, and urban populations. The ideal candidate will bring unique skills and experiences that help the candidate support our legal program work in service of these diverse populations.
About FVAP: Family Violence Appellate Project is the only organization in California dedicated to empowering survivors of domestic violence with a second chance at justice by appealing court decisions on their behalf, for free. We are an 8-year old, statewide nonprofit organization whose mission is to ensure the safety and well-being of California survivors and their children. We are committed to social justice and are dedicated to shaping California law to prioritize the safety of survivors and children. We are also committed to supporting the statewide network of domestic violence and legal aid service providers by providing trainings, technical assistance, and written informational materials, and by facilitating information exchange among statewide stakeholders supporting survivors. If you are interested in being part of this exciting social justice movement and resource for domestic violence survivors and advocates across California, this is the place for you! You can learn more at www.fvaplaw.org.
Skills & Abilities: The ideal candidate is passionate about social justice and willing to pitch in wherever needed to support the work of a small, nimble, nonprofit legal organization. You have an analytical mind and can organize, digest, and analyze large amounts of data and make recommendations on how the data should shape our future work. You are a flexible, creative person who can wear many different hats at once. You are comfortable with technology and can be productive when the demands of work pull you in many different directions. You have a strong drive to take on new challenges and feel great satisfaction in setting and accomplishing goals. You perform at your best in dynamic situations and thrive in a fast-paced work environment, maintaining the grace and willingness to change direction quickly when circumstances demand. You can manage multiple short-term and long-term deadlines at once. You have an obsession for organization and follow-through. You have a reputation for being utterly dependable. People look to you to accomplish tasks because they know they will get done efficiently and successfully. You enjoy analyzing and resolving complex problems, and have the patience and creativity to find the right solution. You are filled with ideas and are eager to put them into action. You work well independently, and as part of a team.
Essential Duties and Responsibilities: Duties include the following (other duties may be assigned):
- Program Evaluation & Data:
- Independently administer regular surveys to clients, advocates, and attorneys who have received our services to evaluate the effectiveness of our work;
- Manage and organize voluminous survey data and other program data;
- Analyze survey and program data: what it tells us and what it does not, what it means about how we can improve or change our services, what different data or questions we need to assess the effectiveness of our work in light of our overarching goals and strategies, how the data can be compiled efficiently and effectively, and other strategic questions related to program evaluation;
- Report to management on progress toward our overarching programmatic goals and strategies based on the survey and program data;
- Compile data from our client database to complete regular reports to multiple grant providers who fund our work; and
- Work with our pro bono (volunteer) law firms to collect annual data on their work for FVAP.
- Legal Case Support:
- Manage document collection for potential clients seeking representation in appeals;
- Assist attorneys and paralegal with organizing case documents and occasional service of legal documents (via mail);
- Communicate with community stakeholders about opportunities to sign onto legislative and administrative advocacy efforts, amicus (friend-of-the-court) briefs, and requests to publish case law;
- Manage and update stakeholder lists;
- Communicate with pro bono law firms about opportunities to work with FVAP on appeals and other projects;
- Manage our “Legal Victory” process, including stakeholder communications and internal deadlines;
- Manage our document retention process.
- Training Program Support. Optimize our training program, including:
- Administer training evaluations and completion certificates;
- Edit and upload recorded trainings to our website;
- Manage email inquiries about trainings and password requests;
- Manage volunteers in captioning new and updated trainings to be accessible to Deaf/Hard of hearing individuals;
- Manage professional translation services of training and accompanying materials into other languages;
- Manage training tracking through our database system, and pull data to create reports for regular grant reporting;
- Report training attendee data to State Bar; and
- Maintain FVAP’s status as a State Bar certified continuing legal education provider.
- Outreach Support:
- Schedule and coordinate visits with legislators for FVAP legal staff;
- Create or compile support materials for legislative advocacy;
- Schedule and coordinate outreach visits to domestic violence service providers;
- Create or compile written materials to support outreach visits.
- Website Support:
- Assist Development Manager to maintain FVAP’s WordPress-based website, including regular website updates, posting new training videos and written materials, and pulling and analyzing data about website views.
- Communications & Written Materials Program Support
- Edit legal program documents for non-legal audiences including for plain language and visual appeal;
- Manage the timing and tracking of regular updates to written legal materials;
- Assist with Annual Report;
- Manage professional translation services of written materials into other languages;
- Gather and analyze data across platforms for inclusion in grant and other reporting.
- Comply with all agency policies and procedures.
Physical and Environmental Conditions
Performance of duties and tasks uses standard office equipment, including telephone equipment and computers. Work is performed inside with exposure to heating and air-conditioning. Occasional driving or other travel may be required.
- Proficiency working with and analyzing voluminous data in relation to project goals;
- Ability to work with computer databases; training on our specific platforms to be provided;
- Proficiency with all standard office computer programs, including Microsoft Office suite, Google’s business suite (including Gmail), and Adobe Acrobat;
- Familiarity with website management platforms, preferably WordPress;
- Ability to use video editing software such as iMovie;
- Superb verbal and written communication skills, and proofreading skills;
- Ability to manage projects with multiple components and stakeholders;
- Ability to multitask and prioritize multiple projects effectively at a given time;
- Excellent organizational skills and attention to detail;
- Ability to adapt to and work in the fast-paced environment of a small, dynamic nonprofit;
- Willingness to pitch in and help out as needed;
- Strong interpersonal skills in order to collaborate closely with others; and
- A commitment to working on behalf of survivors of domestic violence and their children.
- Bachelor’s degree (B.A.);
- Knowledge and experience, such as through course work in a social science discipline or equivalent job experience, working with and analyzing data in relation to project goals;
- Past experience managing projects with multiple stakeholders;
- Knowledge of, or experience in, legal aid or other legal environments; and
- An understanding of the domestic violence field.
Classification: The position is full-time, exempt, and at-will.
Compensation / Salary Range: Salary of $48,000 – $52,000 per year, depending on experience. FVAP offers a generous benefits package, including subsidized health, dental, vision, life, and AD&D insurance; 401(k) retirement plan with 3% employer match after 1 year; FSA plan for commuting, parking, health, and dependent care expenses; Employee Assistance Plan and travel assistance; 3 weeks paid time off/year, with longevity increases; and 12 paid holidays/year.
To Apply: Please email or mail a cover letter, resume, and three professional references to Erin Smith, firstname.lastname@example.org, Family Violence Appellate Project, 449 15th St., Suite 104, Oakland, CA 94612.
Application deadline: Review of applications will begin January 21, 2020, and will continue on a rolling basis until the position is filled.
Your cover letter should speak to: 1) why you are interested in working at FVAP; 2) how your background or experiences, professional or otherwise, have prepared you to contribute to our work and perform the required and any preferred qualifications, and; 3) how your background or experiences, professional or otherwise, have prepared you to contribute to our commitment to diversity and cultural responsiveness amongst our staff. Feel free to think broadly about your response to these questions, applying various aspects of your life and personal experiences.
To promote social justice and best serve our clients, FVAP is an equal opportunity employer and is committed to maintaining a diverse staff and providing culturally responsive services. Individuals of all races, ethnicities, national origins, religions, ages, sexes, sexual orientations, and gender identities, as well as differently abled persons, survivors of domestic violence, candidates from traditionally underrepresented communities and historically oppressed groups, bilingual and bicultural candidates, and those who are the first in their family to complete college or graduate school, are encouraged to apply.
FVAP is located in Oakland, California. We are convenient to multiple bus lines and BART.
Thank you for your interest in FVAP!